Terms and conditions

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1. General Terms and Conditions

These Terms and Conditions ("Agreement") govern your use of Shangri La Casino's services (the "Services"). By using the Services, you agree to be bound by these terms.

2. Definitions

In this Agreement, "Shangri La Casino" means company name, a licensed gaming operator under Curacao law, and "you" or "user" refers to any person who uses the Services.

3. Eligibility and Registration

You must be at least 18 years old (or the minimum age required by your jurisdiction) to use the Services. By registering for an account with Shangri La Casino, you agree that you are eligible to do so under applicable law.

4. Account Security

You are responsible for maintaining the confidentiality of your login credentials and password. You may not share or allow others to access your account without our permission.

5. Deposits and Withdrawals

Shangri La Casino accepts deposits by various methods, including credit cards and cryptocurrencies. We reserve the right to adjust deposit limits and withdrawal procedures at any time. All transactions are subject to our terms and conditions of payment processing.

6. Games and Bets

All games on Shangri La Casino's platform are operated fairly using certified Random Number Generators (RNGs). The outcomes of these games, including slots, table games, and instant-win titles, are independent and not influenced by us or any external factors.

7. Winnings and Payouts

Your winnings from playing our games will be credited to your account within a reasonable timeframe, subject to verification. You may withdraw your winnings at your convenience using the payment methods listed in Clause 5 above.

8. Bonus Offers and Promotions

Shangri La Casino reserves the right to offer bonus offers and promotions on an individual basis or as part of regular events. These bonuses are subject to specific terms and conditions that will be communicated with each promotion, including any wagering requirements or restrictions on use.

9. Responsible Gaming and Problem Gambling

Shangri La Casino encourages responsible gaming practices and provides tools for you to control your playtime and spending limits. If we suspect that a user is displaying problematic behavior, we may intervene by limiting access to our services.

10. Dispute Resolution and Governing Law

Any disputes arising out of or related to these Terms will be resolved through binding arbitration in accordance with the Curacao Arbitration Act. The laws of Curacao shall govern this Agreement without regard to conflicts-of-law principles.

11. Changes to These Terms

We may change, update or modify these Terms at any time by posting a revised version on our website. Your continued use of the Services will be considered your acceptance of such changes.

12. Termination and Cancellation

Shangri La Casino reserves the right to terminate your account and cancel all bets placed with Shangri La Casino upon written notice if you fail to comply with these terms or have engaged in any form of misconduct, including but not limited to money laundering, fraud or abuse.

13. Limitations on Liability

In no event will Shangri La Casino be liable for damages beyond the amount of the specific game round's value at stake. We are not responsible for lost winnings due to errors, system malfunctions, or other external events outside our reasonable control.

14. General Provisions

These Terms constitute the entire agreement between us and supersede all prior agreements and understandings between Shangri La Casino and you regarding your use of the Services. If any provision hereof is declared void or invalid by a court of competent jurisdiction, such declaration will not affect other provisions, which remain in full force and effect.

15. Severability

In case one (or more) clause of this Agreement becomes partially or entirely ineffective due to either legislative change, administrative decision, judicial ruling etc., the remaining part(s) thereof remains untouched by it, still valid and enforceable as though such provision had never been contained here in first place.

By registering for an account with Shangri La Casino and using our Services, you acknowledge that you have carefully read these Terms and Conditions.